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NewsBot

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  1. If your brand sells a product or service, the first thing that comes to mind as a benefit to building your community is support deflection. And it's easy to see why. It's something you can quickly calculate an ROI for. Let's say every 20 hits to a public question with a solved answer from a client or team member equates to one less ticket. If a ticket costs $10 to solve on average, it's straightforward to see the value by calculating deflected tickets. Let's say your busy public support community had 20,000 hits a month; you've just saved $200,000 a month in support costs. Great! But before you finish there, I want you to consider the rewards a brand community can offer. A public support desk isn't a community. It's likely most of your customers join because of an issue with your product. They tap in some keywords on Google and come across your site. They see a bunch of solved questions like theirs, and they either get the fix and bounce out, or post and wait for a reply. With nothing to get them to come back, once they have the answer they'll likely bounce out then and only come back when they hit a new problem. That's not a community. A community is a place where people return multiple times to collaborate, learn and grow together. "[A brand community is] a group of people who share an identity and a mutual concern for one another's welfare - who participate in shared experiences that are shaped by a brand." - Carrie Melissa Jones For that, you need to look beyond the support desk and expand into more use cases, and there are compelling reasons to do this. Shared experiences Allowing your customers to share their experiences with your products can lead to unique brand stories that reinforce bonds between members and creates social solidarity in the community. A few years ago, I remember reading a post on a travel community. A family were flying with Delta and their son who has autism was becoming more and more distressed with the change in routine for that day. A Delta employee saw this and came and spoke with the family, helped settle the boy and ensured they boarded early to avoid the crush of passengers. It's a small moment of kindness that wouldn't make headlines, but it was very memorable for this family; enough so that they posted about it. This post had numerous replies in praise for the airline and no doubt made many of them think of Delta when booking their next flight. "[Social solidarity is] not just passive tolerance but felt concern for what is individual and particular about the other person." - Alex Honneth "The Struggle for Recognition" All those stories, connections and moments build social capital and loyalty for your brand. Feedback Your customers are already talking about your product. Some of it will be good, and some of it won't be good. They are already talking about it on social media, and in numerous communities, they belong to. If you do not have space within your community for your customers to leave feedback, then you're missing out on a massive benefit. You get a chance to address negative feedback before it spills out further into the public domain. Likewise, positive feedback makes for compelling customer success stories. Feedback is a great way to crowdsource innovation and to guide sales and marketing on how your customers are using your products and where the gaps are. Owning your niche Allowing space for conversations relating to your product makes good sense. If you sold a fitness tracker, then it makes good sense to have areas for discussions revolving around wellness areas such as sleep, diet and exercise. Likewise, a mobile phone network will do well having areas related to the various brands of mobile phones. "There is status that comes from community. It is the status of respect in return for contribution for caring for seeing and being in sync with others. Especially others with no ability to repay you." - Seth Godin Creating these spaces encourages return visits beyond direct support for the product. Those return visits are what makes your community a community. View the full article
  2. This application will allow you to display all groups that a user is in on their posts/hovercard/profile. Features: Displays all groups on forums posts Displays all groups on users profiles Displays all groups on users hovercards Block certain groups from displaying - Note: Does not affect primary group Show group icons on forum posts/profiles if enabled 1 Time Purchase View the full article
  3. With this plugin you can easily clean any member from: started private conversations - they will be deleted from database, replies in the private conversations (started by someone else), both these tools are usefull to remove spam, no wanted content etc. unfollow them from all followed content with ability to refollow it by them in the settings. this tool is usefull to prevent receiving a bouncer e-mails (for example if the mailbox isn't exists anymore or it's full). Then you could send message to this member with request to update his e-mail and prevent increasing size of e-mails logs in the ACP. This is first release of this plugin, if you have any questions or feature requests - let me know! View the full article
  4. This is an application to allow users to create friendships with others. Features: Users can send friend requests to others Notification when: Receiving a friend request A friend request has been accepted. User can manage the notifications (disable/enable, use email/inline-notification) Displaying friends: Friends icon on top navigation displays in all pages. Friends tab in profile page. 1 click to send PM, Chat (requires Chatbox+ application) Easy to search friends. Privacy settings can allow users to set certain actions: Who can view your Profile. Who can send your Personal Message. Who can view your friends in profile. View the full article
  5. Please check gallery of screenshot from live version. If you want to check my demo board please click here. Change theme to RolePlay in themes list (on bottom of the board). To enable custom nodes you have to buy this plugin (paid once with lifetime updates if needed): RolePlay 1.0.0 functions: - logo display + animation - background image + animation - responsive design - you can change main color (default purple) in one form - custom footer panel with 4 panels View the full article
  6. NeedNo No Copyright Demo View the full article
  7. (change theme to Abstract, default one is Vertiforo) To enable custom nodes you have to buy this plugin (paid once with lifetime updates if needed): View the full article
  8. Change behaviour of how the polls works. Features: enable/disable viewing of results before closing a poll, in pending polls (opened) results won't be viewable, set minimum amount of content to allow vote in polls. View the full article
  9. Translation for the application: Installation / Instalacja: The .xml file is sent to the server as language updates in translations. Plik .xml wygrywamy jako aktualizacje języka w tłumaczeniach. View the full article
  10. (change theme to Abstract, default one is Vertiforo) Please check gallery of screenshot from live version. If you want to check my demo board please click here. To enable custom nodes you have to buy this plugin (paid once with lifetime updates if needed): Abstract 1.0.0 functions: - logo display + animation - render left and render right display + animation - background image + animation - responsive design - you can change main color (default orange) in one form - custom footer panel with 4 panels View the full article
  11. This resource will send a notification to the content author when their content is promoted. View the full article
  12. Vertiforo theme was made few years ago for gaming communities who were looking for dark designs. This is rewritten version of Vertiforo known from other forum software. As this is my first release on IPB whole cost of this theme is lowered. All customers can get fast support on my discord. Because this is first release I know there could be some bugs or problems with third part plugins but you won't be left with that! I will fix all bugs which prevent to use additional functionalities 🙂 Please check gallery of screenshot from live version. If you want to check my demo board please click here. To enable custom nodes you have to buy this plugin (paid once with lifetime updates if needed): Version 1.0.0 functions: - logo display + animation - render left and render right display + animation - background smoke effect - background image + animation - responsive design - you can change main color (default orange) in one form - custom footer panel with 4 panels This project will be supported. You can check reviews of this theme from other forum soft. View the full article
  13. This adds a button to your site that is visible to guests that will link to a whatsapp contact number of your choice. Looks great and keeps your visitors in close contact at any given time. settings in acp for custom message text in header custom avatar custom dummy message text Demo at http://dtweb.space/ Warning!!!!! Anybody installs this and adds their phone number, is essentially giving their phone number to every guest on the site. View the full article
  14. One of the most popular requests we get for Commerce is for a free trial period for subscriptions. We've heard from many clients that wish to allow their members a free, or reduced cost trial period before auto-renewing the full price. I'm pleased to say that we've now added this functionality into Invision Community 4.5. Let us take a look at how it works. Initial Terms In 4.5 you can now specify an initial term that is different to the normal renewal term for any subscription plan or product. For example, you could make the initial term $0 for 1 week and the normal renewal term $10 per month which will allow you to create 1 week free trial. The initial term doesn't have to be $0, you can use any special price for the initial term you like. Subscription Plans showing Free Trials For developers creating their own applications with Commerce integration, this functionality is also available to you simply by passing a DateInterval object representing the initial term when creating the invoice. Collecting Payment Details for Free Trials Previously, if you were buying something that is free, the entire of the last step of the checkout would just be skipped and the invoice marked as paid. In 4.5, if: The user is purchasing something which has a free initial period, but also has a renewal term (i.e. is a free trial), and You have a payment method which can collect card details (Stripe, Braintree, etc) The user will be prompted to provide payment details that will not be charged until after the free trial. If the user already has a card on file they will not be prompted to provide the details again but will see a confirmation screen rather than the order just being marked paid immediately. Checkout Process for a Free Trial As you can see, allowing a free or reduced cost trial period has never been easier. We hope that you enjoy using this new feature of Invision Community 4.5. View the full article
  15. We started talking about Invision Community 4.5 way back in November of last year. Now, less than six months later, it's ready for you to test. While we put the finishing touches to a few features, we have set up a preview site so you can test out the new features, leave your feedback and make a note of any bugs you spot. Head over now to the Invision Community Alpha test site. Please be aware that this test site is running in 'development mode' so it is automatically updated with the latest fixes throughout the day. This means it has to work extra hard on each click as there are no caches, pre-built languages or templates to use, so it will be a lot slower than a production version. So please don't worry about it being a touch slow, and definitely don't try and run Page Speed analysis tools on the alpha site! You can read about the headline features over in our product updates blog. Let us know what you think! View the full article
  16. Royal 1.1 Dark ( - 4$ Until Quarantine disappears ) - SUPPORT TOPIC DEMO: http://cyberpixelz.com/forums/ ( user: demo / pass: demo ) ABOUT THEME: 📢 UserInfoPane integrated in the topic ( so, you dont need plugins for that ) + online/offline status.If you dont like custom UserinfoPanel you can dezactivate it from ACP.It's fully customizable. 📢Change Menu Links from ACP ( hardcoded ) 📢MegaFooter ( You can modify the footer from ACP ) Enable / Disable - And change the text and links + other things. 📢Fully responsive ( 100% ) 📢Customizable Colors from ACP 📢If you want the psd files you need to send me a pm 📢Header IMG customizable from ACP 📢Avatars max 150x300px 📢Sidebar custom personal statistics ( you can dezactivate that from acp ).It will apear on every page with sidebar only 📢Staff team in footer ( you need to put every staff member id in the last boxes ) 📢News ticker customizable from ACP 📢Post container actions included ( the post container actions position are influenced by theme fluidity ) 📢Customizable social links in footer INFO: For minor changes im open for free ( so just give me a pm ) or use the SUPPORT TOPIC I used FontAwesome & Material Icons For more info's check cyberpixlez webiste INFO 2: It's a beta theme, for bugs check support topic, and everything will be fixed ( mention me ) If you want so see previous theme enter here ( CHECK ALL MY STUFFS HERE ) View the full article
  17. Advanced footer Advanced footer allows you to add a footer to your site with as many blocks as you want, including feeds from Forums, Gallery, Downloads, Pages, Facebook page feed, Twitter timeline feed, Adding members block, Custom Editor/HTML blocks and more. Beautiful and clean design it is fully responsive and perfectly suits your theme due to its highly customizable options, it is entirely customizable, resizable, and reorderable. This Application was developed by Taman https://invisioncommunity.com/profile/537452-taman/ and released under https://invisioncommunity.com/files/file/8459-advanced-footer/ until he gave it to us to continue to maintain it. Features Custom blocks. Custom HTML/Editor blocks. Member blocks. Quick Links. Social blocks ( Facebook page feed, Twitter timeline feed, Social links ) Feed from IPS applications. ( New ) Forums. Gallery. Downloads. Pages. Create columns and optionally show it to specific themes, you can also set a custom column background color. ( New ) Create blocks and optionally set a specific width or a custom background color. ( New ) Resizable and reorderable Columns/blocks. Custom color options. / or Match colors to your theme. Creating footer rows Creating blocks View the full article
  18. Simple application for rewarding members. In current version can't auto-reward members, or hide awards from some groups, so if you want this features - you can see others awards application (after I made it, I see that there're already exists iAwards and Trophies and Medals here in marketplace). I made it special for my community, so it may looks something strange, but I could change something by request. Features Categories and Types creation, when someone can reward members with selected type award Admin CP restrictions for managing settings, types, categories and awards Moderator restrictions for rewarding members (as usual, could be set to group or single member) and autoconfirm rewarding Awards confirming. If not confirmed, noone could see award Notifications - internal and emails. Only for confirmed awards (after first time it set to "confirmed") Multilanguage awards settings - you could set own titles and descriptions for every community language Display last awards in topics and profiles under photo - you could disable it in settings Display in activity as other events P.S. I'm working with IPB for 15 years, but it is my first published app. I will be glad to receive feedback 😃 View the full article
  19. We have announced a lot of new things coming soon with Invision Community 4.5. Most of these are pretty big new features worth a blog on their own. However, we've made a lot of smaller changes that may not deserve their own blog but still have a significant impact. Let's run through some of those. Performance Improvements For every major release, we take some time to run through the code and look at ways to make Invision Community run more efficiently. For Invision Community 4.5, we've made node forms, sitemaps and commonly run SQL queries more efficient, which is excellent news for you and your users who get reduced server load and a snappier community. TikTok Embed Although it confuses me greatly, TikTok has taken the internet by storm. We have added it to the embed list so pasting a TikTok share link automatically shows the video ready to play in the comment. A TikTok Upload Chunking Uploading large files can be tricky. Typically trying to push a large file to a server results in timeouts, memory issues and eventually frustration. We have added chunked uploading when using S3. Put simply; this uploads part of the file at a time to prevent memory issues and the server timing out waiting for the upload to finish. View Members by Rank Very recently, we were asked how you can view all members in the ACP of a specific rank. It turned out you couldn't. This quick change was added into Invision Community 4.5. Showing members with a specific rank in the AdminCP Download Statistics While Invision Community 4.5 has new and improved statistic displays, a common request was to be able to download the raw data. This is now possible. Export stats as a CSV Downloads In Invision Community 4.5, when you require approval of new versions of files submitted to Downloads, the original version will no longer be hidden from view. We've added a new flow for moderators to approve these new versions. Live Meta Tag Editor Invision Community 4.5 seemed like a great time to run through this feature and tweak the functionality to make it more useful. Now it's possible to remove default meta tags, and it's easier to remove custom tags. Closed Tag Autocomplete When using the closed tag system where a user can select from one of your preset tags, we have added a search box to make it easier to find a single tag from a list of potentially hundreds. EU Tax Support in Commerce Tax doesn't have to be taxing! But it generally is. Countries within the EU often have complex tax rates. Commerce now supports multiple tax rates for consumers, businesses and EU VAT-registered businesses. That concludes our mini round-up of all the things we've not talked about yet. Let me know which one you're looking forward to most! View the full article
  20. Ever since Invision Community 4.0, there has been a huge focus on making communities multi-lingual by providing translation features inside the AdminCP. We have received a lot of feedback on our multi-lingual and translation tools over the past year, and we're happy to announce these new features coming to Invision Community 4.5. Pages Phrase Tools If you have the Pages application, you can also use these phrases in HTML pages and HTML Blocks without needing to visit the translation tools area. Simply use the tag editor in the sidebar when editing a page or block's contents. The new phrases sidebar options You can quickly create new multi-lingual phrases by clicking the + icon. The new add phrase dialog Additionally, WYSIWYG Blocks have now been made translatable, so you can now create WYSIWYG blocks that will display their content in specific languages. Translation Tools Language pack creators can now set a version update URL which is checked to notify admins within the AdminCP that an update available, just like the theme system. This is a great way to notify customers when fixes are available. Finally, you can now quickly add a new phrase from the Translation Tools page without the need to use the developer tools. The new "Add Phrase" option These little changes should make a huge difference in your workflow, and make it easier than ever to create fully multi-lingual pages throughout your site. View the full article
  21. Special Offers Widget Fade Effect&Touch-swipe Beautiful slider widget For Discount information Or ... This widget is suitable for sidebar of forums Ability to zoom image And Next Slide Demo Settings: Set 4 Slide Enable And Disable Slide Set Title Widget Link To Image Offer Product Name Link Product Symbol Price View the full article
  22. New bans system in Chatbox application. Selected member groups can manage chatbox bans. Can ban for a definite, indefinite period with reason. There are 3 types of bans: ban for chatbox viewing ban for chatting ban for viewing & chatting View the full article
  23. Connections brings unique member discovery features to your community. Nurture relationships between your members by highlighting members with mutual connections and encourage interaction. Communities with deeper connections have unmatched longevity! Features Suggest new people for members to follow based on; Number of mutual connections. Friends of friends and friends of their friends. Reputation. Shared interests (Coming soon). Geographic location (Coming soon). A single location to see your followers and members you are following. A summary of content from members you follow (Requires Invision Community 4.5 or higher). Show the degrees of separation between your members on member profiles and hovercards. View the full article
  24. Back To Top with progress Effect Useful user plugin for all forums Demo Settings: View the full article
  25. If you've been around Invision Community for a while, you'll know our frontend default theme hasn't significantly evolved since the early days of 4.0. Indeed, the last significant refresh came with 4.2. With the upcoming release of 4.5, we wanted to revisit the default theme and give it a facelift for 2020, as well as make incremental improvements to the underlying codebase as a stepping stone to a bigger re-engineering in a future version. In this entry, I want to talk a little about some of the design decisions that went into building the new theme. Goals Redesigning for the sake of it is never a good idea, so we first laid out what we wanted to achieve: A brighter UI with more saturation & contrast and simpler overall color scheme Improved typography Better, more consistent, spacing around and between elements, especially on mobile Better logical grouping of sections of each page Reducing underutilized links/buttons on the page and finding alternative ways of making them available Improving how post states are displayed Modernizing and enhancing the underlying code that powers the default theme Let's talk a little about each of these. Brighter UI The most obvious change will be that our default colors are brighter and more saturated than before. Before making any changes, we first created a color scale for both neutrals and the brand color (blue, of course). This gave us a flexible but consistent palette of colors to choose from, with appropriate contrast built in. Neutrals have a touch of blue too to avoid seeming washed out. We've simplified the style, in particular reducing reliance on background colors to differentiate sections within cards (a card essentially being an ipsBox, for those who are familiar with our framework). Instead, we use spacing, borders and appropriate typography to achieve visual separation. Brighter default colors Simplifying the UI by removing block backgrounds Improving typography We've felt our typography has been somewhat muddled for some time - with a mixture of sizes, weights and colors used depending on the particular context. The first step to improving it was to create a typography scale that we could refer to and implement, to ensure we remained consistent throughout the product. Our typography scale (The keen-eyed amongst you may also notice we've switched our default font to Inter. Inter is a fantastic open source font that is ideal for text on the web, and was recently added to the Google Web Fonts project making it super simple for us to incorporate it into our default theme.) We've been much more deliberate about applying type styles, especially for titles, ensuring that they are always visually distinct from surrounding text. We've done this through both color and weight. As a result, pages should instinctively feel more organized and logical than before. An example of improved typography, from the Downloads app Improved spacing (especially on mobile) We identified that spacing (padding and margins) needed some improvement. A lot of spacing values were arbitrary and inconsistent, leading to poor visual harmony across any given page. Most troubling of all, on mobile sizes we simply halved desktop padding values. While this was a reasonable approach in the days of phones with small screens, it has felt decidedly dated for some time. Phone screens are now typically larger and able to accommodate roomier UIs without appearing comical. In 4.5, we have done away with that approach, and the impact was immediate. Mobile sizes now get a much more pleasant interface, with elements having room to breathe. In addition, we've also made most cards full-width to provide additional breathing space for content. Posts can finally breathe on mobile There are numerous other tweaks across the product too: default spacing has been increased a little, data tables (e.g. topic listing) get extra vertical spacing, and spacing between elements has become more consistent. Improved grouping of related elements Prior to 4.5, most content areas existed inside cards. However, one notable exception to this was page headers and as a result, they could feel particularly disorganized, especially for users who had many controls in this part of the page (such as staff). To solve this problem, we've developed a new, standardized design for content item page headers, giving them their own cards and consistent button placement. Topic view header Some areas don't necessarily fit into the same design pattern above. In those areas, we've tweaked styling to suit the context, while still adhering to our overall aesthetic. Calendar header Messenger conversation header Reducing underutilized links/buttons Finally, another area we identified as needing improvement is the abundance of tools, made up of links and buttons, across pages. Many of these are only used occasionally and so would be better moved out of the main view to simplify the page. Two particular areas we focused on were share links and postbits (both forum posts and comments in other apps). Research shows social share links are used by a vanishingly small percentage of users, so even though they were at the bottom of the page, it was unnecessary to make them so prominent (given their eye-catching colors). To solve this, we've added a share link to the page header, with the social network links themselves in a popup menu. The result is ideal: sharing functionality is unobtrusive but obvious. Share links in content items Comment areas have also suffered from 'button creep' over the years. A typical comment will contain a report link, a share link, a quote link and multiquote button, reactions, plus IP address, checkbox, edit and options links for certain users. That is a lot of visual noise around the important part: the content. We've therefore simplified comment boxes as much as is reasonable. Reporting and sharing comments/posts is now available in the post options menu, as are any tools for the author/staff. Quoting and reacting are two primary interactions for users, so they of course retain their position in the control bar. Simpler postbits, even for staff Improving post states Posts/comments in Invision Community can have many states - sometimes more than one. Posts can be hidden/unapproved, popular, recommended, solved (new in 4.5!) or highlighted because of the author's group. It's always been a challenge to indicate these statuses well. In previous versions, we added a border but the most prominent indicator was a flag in the top-right corner of the post. This had three problems: Due to the lack of space (thanks to report/share links), showing more than one flag was difficult. Showing any flags on mobile was messy because of the space constraints. The meaning of the flags was not obvious, especially to new users. Group-highlighted posts had no flag, just a border, which made them even more difficult to understand. With the top-right corner of posts now tidied up and free from fluff, we were able to much more effectively use this space to indicate post statuses. In 4.5, posts and comments will show badges when they have a particular status, as well as a more attractive semi-transparent border. For group-highlighted posts, we show the group name instead (the colors of this highlight are still controllable via theme settings). A post with two states: group highlighted and popular This works much better on mobile too, where the status badges get the prominence they deserve: Mobile post statuses Modernizing the underlying code I wrote about the technical improvements behind the theme in a previous entry. If you're a theme designer or edit the theme for your own community, go and check it out now! Wrapping up As well as these large-scale concepts, you'll notice many other smaller enhancements as you start using the new theme. I've shown some snippets of pages in the screenshots above, but I've included some full-page views below so you can see the overall aesthetic and how these pieces fit together. Modernizing and refreshing our default theme has been needed for some time, but we view this as just a stepping stone to future work that will be reserved for a major version bump, and we're excited to figure out where we go next. Screenshots Desktop forum views (click to expand) Mobile forum views (click to expand) Activity streams & messenger (click to expand) View the full article
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