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Our Invision Community September release adds a wave of powerful improvements to our REST API, Webhooks, and Zapier integration, designed to give developers and community managers more flexibility, insight, and automation. ZapierZapier has long been part of Invision Community, helping you automate routine tasks and connect with apps you already use and make them work together automatically. Instead of copying and pasting information from one system to another, Zapier acts like a bridge that passes data between them the moment something happens. Our September release introduces numerous new triggers and polling endpoints, enabling automations to reach further across your workflows. This provides greater flexibility, faster processes, and more control over how your apps work together. Here are some of the ways you can use the new triggers to sync your community with other services without writing any code. Welcome new members automatically: when someone joins a club, you can instantly send them a personalised email, add them to your CRM, or post a friendly Slack message to your team. Stay on top of event changes: if a member updates their RSVP, Zapier can update your calendar, notify the organiser, or even adjust catering numbers in a connected sheet. Keep moderation flowing: when content is reported, assigned, or a member is flagged as a spammer, Zapier can alert the right person, log it in an external support tool, or escalate to the next level. Enhance learning experiences: when a member enrols in a course, automatically send them a welcome pack, sync them into your learning platform, or kick off an onboarding sequence. Manage file updates: when a new version of a file is uploaded, Zapier can update other applications with the latest version. Track engagement: know when members follow topics or each other, so you can celebrate milestones or spot rising interest. Keep records tidy: if two member accounts are merged, you can sync that change with external CRMs or analytics tools to keep your data clean. ⚡Technical Details: New Zapier Polling EndpointGet Courses courses_courseList Retrieves a list of available courses ⚡Technical Details: New Zapier TriggersRSVP Status Change calendar_rsvp_status_changed Fires when a member changes their RSVP status for an event. A Member Joined a Club club_member_joined Great for automatically welcoming new club members. Content Reported content_reported Instantly alert moderators or escalate to support tools. Content Assigned core_content_assigned Track assignments for content moderation or task delegation. Content Followed core_content_followed Know when members start following key topics or items. Member Flagged as Spammer core_member_flagged_as_spammer Use this to trigger alerts or automatic reviews. Course Enrolled courses_course_enrolled Easily connect to learning platforms or send onboarding messages. New Downloads File Version downloads_new_version Perfect for changelog updates or version control workflows. Member Follows member_follows Detect new social engagement between users. Member Merge member_merged Keep external systems in sync when accounts are merged. REST APIOur powerful REST API enables developers to interact with your community data, pulling existing content or adding new content, such as topics and posts. The September release brings new endpoints to support messages, tags and courses. ⚡Technical Details: New EndpointsGET /core/messages GET /core/messages/{id} GET /core/messages/{id}/replies GET /core/messages/{id}/reply/{replyId} GET /core/tags GET /core/tags/{id} GET /courses/courses GET /courses/courses/{id} POST /courses/courses/{id}/enroll/{member} We have also modified the following endpoints: Forum returns the additional properties: description, cardImage, followerCount Member returns the additional properties: totalMessages, unreadMessages, badges WebhooksWebhooks are now more capable with several new events, letting your applications stay in sync with what's happening inside your community in real time. The system tracks various actions taken by members to enhance user experience. For instance, it monitors when a member follows or unfollows an item, as well as when content is assigned or unassigned. Additionally, it keeps a record of actions such as enrolling in a course and completing a lesson. It also watches for when members are identified as spammers and notes when they are banned or unbanned. Furthermore, the system captures member interactions, including when they react to content or when those reactions are removed. The importance of these updatesWhether you're using Zapier to connect your Invision Community to other applications, or your development team is bringing your community into existing properties, these updates allow more flexibility, access to more data and new ways to trigger events. View full blog entry Wyświetl pełną treść wpisu

Our Invision Community September release adds a wave of powerful improvements to our REST API, Webhooks, and Zapier integration, designed to give developers and community managers more flexibility, insight, and automation. ZapierZapier has long been part of Invision Community, helping you automate routine tasks and connect with apps you already use and make them work together automatically. Instead of copying and pasting information from one system to another, Zapier acts like a bridge that passes data between them the moment something happens. Our September release introduces numerous new triggers and polling endpoints, enabling automations to reach further across your workflows. This provides greater flexibility, faster processes, and more control over how your apps work together. Here are some of the ways you can use the new triggers to sync your community with other services without writing any code. Welcome new members automatically: when someone joins a club, you can instantly send them a personalised email, add them to your CRM, or post a friendly Slack message to your team. Stay on top of event changes: if a member updates their RSVP, Zapier can update your calendar, notify the organiser, or even adjust catering numbers in a connected sheet. Keep moderation flowing: when content is reported, assigned, or a member is flagged as a spammer, Zapier can alert the right person, log it in an external support tool, or escalate to the next level. Enhance learning experiences: when a member enrols in a course, automatically send them a welcome pack, sync them into your learning platform, or kick off an onboarding sequence. Manage file updates: when a new version of a file is uploaded, Zapier can update other applications with the latest version. Track engagement: know when members follow topics or each other, so you can celebrate milestones or spot rising interest. Keep records tidy: if two member accounts are merged, you can sync that change with external CRMs or analytics tools to keep your data clean. ⚡Technical Details: New Zapier Polling EndpointGet Courses courses_courseList Retrieves a list of available courses ⚡Technical Details: New Zapier TriggersRSVP Status Change calendar_rsvp_status_changed Fires when a member changes their RSVP status for an event. A Member Joined a Club club_member_joined Great for automatically welcoming new club members. Content Reported content_reported Instantly alert moderators or escalate to support tools. Content Assigned core_content_assigned Track assignments for content moderation or task delegation. Content Followed core_content_followed Know when members start following key topics or items. Member Flagged as Spammer core_member_flagged_as_spammer Use this to trigger alerts or automatic reviews. Course Enrolled courses_course_enrolled Easily connect to learning platforms or send onboarding messages. New Downloads File Version downloads_new_version Perfect for changelog updates or version control workflows. Member Follows member_follows Detect new social engagement between users. Member Merge member_merged Keep external systems in sync when accounts are merged. REST APIOur powerful REST API enables developers to interact with your community data, pulling existing content or adding new content, such as topics and posts. The September release brings new endpoints to support messages, tags and courses. ⚡Technical Details: New EndpointsGET /core/messages GET /core/messages/{id} GET /core/messages/{id}/replies GET /core/messages/{id}/reply/{replyId} GET /core/tags GET /core/tags/{id} GET /courses/courses GET /courses/courses/{id} POST /courses/courses/{id}/enroll/{member} We have also modified the following endpoints: Forum returns the additional properties: description, cardImage, followerCount Member returns the additional properties: totalMessages, unreadMessages, badges WebhooksWebhooks are now more capable with several new events, letting your applications stay in sync with what's happening inside your community in real time. The system tracks various actions taken by members to enhance user experience. For instance, it monitors when a member follows or unfollows an item, as well as when content is assigned or unassigned. Additionally, it keeps a record of actions such as enrolling in a course and completing a lesson. It also watches for when members are identified as spammers and notes when they are banned or unbanned. Furthermore, the system captures member interactions, including when they react to content or when those reactions are removed. The importance of these updatesWhether you're using Zapier to connect your Invision Community to other applications, or your development team is bringing your community into existing properties, these updates allow more flexibility, access to more data and new ways to trigger events.Wyświetl pełną treść wpisu

Our September release of Invision Community is packed with improvements and new features, including editor enhancements and a brand-new integration with a popular service. Our commitment to enhancing Invision Community, which is shaped by feedback from many of our customers and partners, continues with this release. In addition to the usual fixes, we have some exciting updates to share. Editor improvementsThe editor is one of the most important components of Invision Community, as it serves as the interface for contributing to the community. We have upgraded the editor by transitioning to the latest version of Tiptap for Invision Community 5. This update introduces several improvements, including support for touch events on mobile devices and enhanced overall efficiency. The editor's toolbar is designed to be compact, making it suitable for all devices, whether large or small. However, many found it difficult to locate the code box button and the spoiler feature. In our September release, these features are now more prominently featured in the menu. We've added the ability to drag and drop quotes, boxes, and images within the editor. editor_moving.mp4We will never let you down. Finally, we've added the ability to set alt text for an image, and a video title and default start time for a video. MailchimpInvision Community can send emails to your members, but you may require more sophisticated content or wish to set up automation and email drip campaigns. Mailchimp is a widely-used service that we have experience with, and the new integration allows for automatic addition or removal of members from a list. You can also export existing members and import them into Mailchimp, which offers a double opt-in option via a confirmation email to ensure permission for subscription. Auto lock topicsA popular feature request is to have a way to auto-lock topics based on criteria, such as when they have not had a reply for a long time. This functionality is now available in our September release. You can exclude pinned topics, topics created by specific authors and those tagged with particular tags. Default pages per groupThere are several reasons why you may want your default Pages page to be different for each member group. You might have a membership community and want to show them a pricing page, or you may have a special VIP group that has access to more parts of your site. With our September release, you can now set a default page per group. This only examines the member's primary group, given the complexities that may arise when secondary groups are used, as they can be combined with many other groups. We hope you enjoy these new features, and we encourage you to keep sending in your suggestions; they truly help us shape the future of Invision Community. All these features are available to all Invision Community plans. View full blog entry Wyświetl pełną treść wpisu

Our September release of Invision Community is packed with improvements and new features, including editor enhancements and a brand-new integration with a popular service. Our commitment to enhancing Invision Community, which is shaped by feedback from many of our customers and partners, continues with this release. In addition to the usual fixes, we have some exciting updates to share. Editor improvementsThe editor is one of the most important components of Invision Community, as it serves as the interface for contributing to the community. We have upgraded the editor by transitioning to the latest version of Tiptap for Invision Community 5. This update introduces several improvements, including support for touch events on mobile devices and enhanced overall efficiency. The editor's toolbar is designed to be compact, making it suitable for all devices, whether large or small. However, many found it difficult to locate the code box button and the spoiler feature. In our September release, these features are now more prominently featured in the menu. We've added the ability to drag and drop quotes, boxes, and images within the editor. editor_moving.mp4 We will never let you down. Finally, we've added the ability to set alt text for an image, and a video title and default start time for a video. MailchimpInvision Community can send emails to your members, but you may require more sophisticated content or wish to set up automation and email drip campaigns. Mailchimp is a widely-used service that we have experience with, and the new integration allows for automatic addition or removal of members from a list. You can also export existing members and import them into Mailchimp, which offers a double opt-in option via a confirmation email to ensure permission for subscription. Auto lock topicsA popular feature request is to have a way to auto-lock topics based on criteria, such as when they have not had a reply for a long time. This functionality is now available in our September release. You can exclude pinned topics, topics created by specific authors and those tagged with particular tags. Default pages per groupThere are several reasons why you may want your default Pages page to be different for each member group. You might have a membership community and want to show them a pricing page, or you may have a special VIP group that has access to more parts of your site. With our September release, you can now set a default page per group. This only examines the member's primary group, given the complexities that may arise when secondary groups are used, as they can be combined with many other groups. We hope you enjoy these new features, and we encourage you to keep sending in your suggestions; they truly help us shape the future of Invision Community. All these features are available to all Invision Community plans.Wyświetl pełną treść wpisu

We have a freshly baked 5.0.11 for you! We have another release for you to test and give us feedback on. This release comes with all the usual fixes and includes some new things: Various Editor improvements ✨TipTap v3 ✨ Draggable quotes, code blocks and images New: Basic MailChimp integration. New: Auto-lock topics functionality. Pages: Ability to set default pages per member group. The full list is over on our release notes page. Have fun, and let me know how it goes! Wyświetl pełną treść wpisu

This is the latest version of Invision Community 5.0.11Key changes include:Various Editor improvementsLaTeX support (Creator, Creator Pro, Team, Business, Enterprise)TipTap v3Draggable quotes, code blocks and imagesNew: Basic MailChimp integration.New: Auto-lock topics functionality.Pages: Abilit...Wyświetl pełną treść wpisu

Over the past year, Gatorade Performance Partner has built something special for athletic trainers, coaches and other sports performance practitioners: the Gatorade Fieldhouse. Gatorade Fieldhouse is a member‑only hub where professionals can ask questions, share best practices, and stay in touch long after an event ends. The online community was prominently featured at this summer’s National Athletic Trainers’ Association (NATA) conference in June 2025, where Gatorade’s booth invited attendees to “join the conversation.” A digital home for sports health professionals Gatorade Fieldhouse.mp4Gatorade Fieldhouse is the first cross‑discipline digital forum for sports health and performance professionals. Inside the community you’ll find: Ask + Answer forums – members can pose questions, share experience and crowd‑source real‑world advice. Events and webinars – the team hosts regular science spotlights and mentorship talks, such as “The Value of Mentorship for Athletic Trainers” and “How cross‑discipline collaboration can improve athlete performance.” Curated resources – information from Gatorade Sports Science Institute (GSSI) and partners gives members credible, science‑backed answers. Hot topics – Gatorade Fieldhouse surfaces trending discussions and encourages members to dive into conversations. These features make Gatorade Fieldhouse more than a message board. It feels like walking into a professional development hub where athletic trainers, sports dietitians, strength coaches, and other sports performance professionals learn from each other. That atmosphere was recreated in Orlando at the NATA conference, where the booth hosted panel discussions and Q&A sessions. Seeing a crowd gather around the stage for a talk on mentorship underlines how thirsty practitioners are for this kind of connection. Bridging in‑person and online experiencesOne of the biggest challenges at any trade show is turning a one‑off conversation into a lasting relationship. Gatorade addressed that by introducing Quests, a new gamification system created in collaboration with Invision Community. Quests lets you design challenges that reward real‑world actions. Attendees scan a QR code to join the community and start their first quest. Once completed, the achievement automatically syncs to the member’s online profile. At the NATA booth, attendees were encouraged to get to know the Gatorade Fieldhouse by participating in a digital scorecard hosted on the platform. They completed a few quick tasks around the Gatorade Fieldhouse, which were checked off automatically. Once all tasks were completed, attendees received a special gift. Why Gatorade Fieldhouse mattersGatorade Fieldhouse shows how a brand can move beyond transactional marketing and build a genuine community, and our Quests feature is just one piece of a broader strategy: Lowering barriers to entry – a simple QR code in the booth lets anyone join within seconds. Encouraging participation – small challenges and scorecards nudge visitors to engage, both on‑site and online. Rewarding expertise – sharing answers or attending webinars earns recognition, giving practitioners a reason to return. Mobile friendly – Gatorade Fieldhouse works great on phones, and it's easy to install the community like a native app. The result is a platform that continues conversations all year rather than for one weekend. By rewarding actions at conferences and synchronizing them with online profiles, Gatorade keeps members invested in each other’s success. A model for other communitiesNot every brand can set up a giant orange roof in the middle of a trade show, but every community can learn something from Gatorade Fieldhouse’s approach. Quests lower the friction between in-person and online engagement, while mentorship talks, science spotlights, and discussion forums keep members coming back. It’s a space that brings practitioners together through genuine connections, shared knowledge, and experiences that carry well beyond the event floor. View full blog entry Wyświetl pełną treść wpisu

Over the past year, Gatorade Performance Partner has built something special for athletic trainers, coaches and other sports performance practitioners: the Gatorade Fieldhouse. Gatorade Fieldhouse is a member‑only hub where professionals can ask questions, share best practices, and stay in touch long after an event ends. The online community was prominently featured at this summer’s National Athletic Trainers’ Association (NATA) conference in June 2025, where Gatorade’s booth invited attendees to “join the conversation.” A digital home for sports health professionalsGatorade Fieldhouse.mp4 Gatorade Fieldhouse is the first cross‑discipline digital forum for sports health and performance professionals. Inside the community you’ll find: Ask + Answer forums – members can pose questions, share experience and crowd‑source real‑world advice. Events and webinars – the team hosts regular science spotlights and mentorship talks, such as “The Value of Mentorship for Athletic Trainers” and “How cross‑discipline collaboration can improve athlete performance.” Curated resources – information from Gatorade Sports Science Institute (GSSI) and partners gives members credible, science‑backed answers. Hot topics – Gatorade Fieldhouse surfaces trending discussions and encourages members to dive into conversations. These features make Gatorade Fieldhouse more than a message board. It feels like walking into a professional development hub where athletic trainers, sports dietitians, strength coaches, and other sports performance professionals learn from each other. That atmosphere was recreated in Orlando at the NATA conference, where the booth hosted panel discussions and Q&A sessions. Seeing a crowd gather around the stage for a talk on mentorship underlines how thirsty practitioners are for this kind of connection. Bridging in‑person and online experiencesOne of the biggest challenges at any trade show is turning a one‑off conversation into a lasting relationship. Gatorade addressed that by introducing Quests, a new gamification system created in collaboration with Invision Community. Quests lets you design challenges that reward real‑world actions. Attendees scan a QR code to join the community and start their first quest. Once completed, the achievement automatically syncs to the member’s online profile. At the NATA booth, attendees were encouraged to get to know the Gatorade Fieldhouse by participating in a digital scorecard hosted on the platform. They completed a few quick tasks around the Gatorade Fieldhouse, which were checked off automatically. Once all tasks were completed, attendees received a special gift. Why Gatorade Fieldhouse mattersGatorade Fieldhouse shows how a brand can move beyond transactional marketing and build a genuine community, and our Quests feature is just one piece of a broader strategy: Lowering barriers to entry – a simple QR code in the booth lets anyone join within seconds. Encouraging participation – small challenges and scorecards nudge visitors to engage, both on‑site and online. Rewarding expertise – sharing answers or attending webinars earns recognition, giving practitioners a reason to return. Mobile friendly – Gatorade Fieldhouse works great on phones, and it's easy to install the community like a native app. The result is a platform that continues conversations all year rather than for one weekend. By rewarding actions at conferences and synchronizing them with online profiles, Gatorade keeps members invested in each other’s success. A model for other communitiesNot every brand can set up a giant orange roof in the middle of a trade show, but every community can learn something from Gatorade Fieldhouse’s approach. Quests lower the friction between in-person and online engagement, while mentorship talks, science spotlights, and discussion forums keep members coming back. It’s a space that brings practitioners together through genuine connections, shared knowledge, and experiences that carry well beyond the event floor.Wyświetl pełną treść wpisu

When someone lands on your community for the first time, their decision to stay or leave happens in seconds. A confusing layout, long registration form or silent homepage can drive them away. To keep them around, provide an engaging first impression with clear next steps and a sense of progress. This guide will provide the tools and guidance community managers need to build a smooth onboarding experience for their community. 🛠️ Your onboarding toolsSocial & Enterprise SSO - One‑click registration with Google, Apple, and enterprise SSO protocols. Alert System - Send must‑acknowledge messages (welcome notes, rules updates) to individuals or groups. Profile Completion - Request additional profile details after a simple registration; supports mandatory/optional steps and quick registration. Achievements & Quests - Gamify onboarding with badges, points and quests; define rules for events like posting or completing profiles. Featured Content & Tags - Highlight standout content and aggregated content members can follow. Clubs - Sub‑communities with their own forums, galleries and calendars; support various membership models. Community Experts - Automatically identify and badge members who provide solutions and helpful content. Leaderboard - Highlight top members and content over different periods and award daily badges. Make a great first impressionPeople decide whether a site feels worth their time based on visible activity. You can use our Page Builder to showcase Featured Content containing suggested content at the top of your homepage. Combining this with curated tags and trending discussions will provide visitors with a lively mix of content. Simplify sign‑upLowering barriers to entry leads to more members. The Complete My Profile system emphasizes that registration can be as simple as display name, email and password; additional information can be requested after sign‑up through profile completion steps. We also offer Social Sign‑On (Google, Apple, Custom) and enterprise SSO via protocols like SAML and OAuth to make sign‑in a one‑click experience. Avoid lengthy forms and enable quick registration and SSO where possible. Make navigation obvious and explain your purposeA new visitor should instantly know where to go. Use clear menus, descriptive forum names and a mobile‑friendly layout. A short mission statement on your homepage or a pinned post clarifies why the community exists and what members love about it. Don’t assume visitors will hunt for information; guide them to the right place. Greet EVERY member A warm welcome signals that members matter, and our Alert System allows you to send a message that must be acknowledged before the user continues browsing. Alerts can target individuals or groups, include start and expiry dates, and be configured so they only appear for new members. When used for onboarding, a welcome alert can greet new sign‑ups, thank them for joining and invite them to post an introduction. Alerts can be sent anonymously or as yourself and can optionally allow replies, turning the conversation into a private message. Use this to deliver a friendly, personalised greeting while ensuring it isn’t missed. Encourage profile completionPeople feel more comfortable engaging when they know who they’re talking to. Our Profile Completion wizard shows a progress bar prompting members to upload an avatar, write a short bio or answer any custom fields you require. Administrators configure which steps are mandatory or optional in the Admin Control Panel; members see a dismissible progress bar reminding them to finish. This gentle nudge helps your community feel more human and builds trust. To motivate completionKeep the initial registration simple (name, email, password), then request additional info using profile completion tasks. Consider making essential fields (avatar, bio) mandatory and let members skip others, so they don’t feel forced. Provide a clear starting pointOrientation reduces hesitation. Give newcomers a structured path so they know what to do first. Pin a “Start Here” guide – Create a pinned post or forum section explaining how to navigate, where to post introductions and where to find help. Link to tag pages, popular forums or key resources. Offer a short onboarding course or quest – Our Quests feature lets you design a sequence of lightweight tasks. A “Welcome Quest” could encourage new members to complete their profile, post an introduction and follow a few other members. When they finish, they can be rewarded with a badge or voucher, giving them a sense of accomplishment. Use an introductions space – Provide a dedicated forum where new members can post a hello. Staff or volunteer ambassadors should reply promptly to every introduction to build rapport. By giving members a clear first action like posting an introduction or completing a quest, you remove ambiguity and boost the likelihood they’ll participate. Help members get early winsEarly wins build small victories, encouraging new members to keep coming back. Suggest a simple action – Direct new members to an easy, low‑pressure task. This might be answering a poll, reacting to a post or following a tag. A clear link in your welcome alert or quest removes friction. Highlight beginner‑friendly conversations – Use Featured Content to surface casual prompts, polls or threads designed for newcomers. Ensure there’s content available that’s accessible to first‑timers. Invite them personally – Tag new members in relevant discussions. A personal invitation like “@Mike Gitkos , I’d love to hear your thoughts on this!” can turn a lurker into a contributor. Create an onboarding quest – As described above, quests can guide members through tasks and reward them on completion. Follow up on the first post – Use Achievements to trigger an automatic badge or thank‑you message after a member’s first post. Positive reinforcement makes people feel appreciated. Encourage content discovery and joining inAfter members introduce themselves, show them how to explore topics and connect with others. Teach them to follow tags or forums – Our tagging system reimagines content discovery. Tags have dedicated pages with cover photos that aggregate content and can be followed for email digests. In your onboarding messages, show members how to follow tags that match their interests, so their feed feels personalised. Create member traditions – Start weekly threads like “Welcome Wednesday” or “Showcase Sundays” where newcomers can share something about themselves. Consistency offers easy, predictable entry points. There is less friction in posting an easy reply compared to creating a new topic. Promote Clubs – Clubs are sub‑communities with their own forums, galleries, calendars and downloads. They support membership types from public to private and can be open, closed or read‑only. Invite new members to join Clubs aligned with their interests. Smaller group spaces feel intimate and encourage connection. Highlight community experts – Our system automatically identifies experts based on metrics like solutions, helpful votes and response speed. Experts are displayed with badges next to their posts and can be followed by members. Introduce newcomers to your experts so they know who to trust and where to seek help. Reward early contributionsRecognition fuels engagement. Even small acknowledgments make people feel valued. Achievements – Use the Achievements system to award points and badges for milestones (first post, reacting to content). Actions like joining a club, following items or logging in can earn points and help members progress through ranks. Group promotions – Automatically move members to another group once they hit a milestone (e.g., five posts, a certain number of reactions). This can be used to graduate active newcomers into “regulars.” and display trust. Celebrate small wins – Publicly acknowledge progress: “Congrats on your 10th post!” or “Thanks for helping a fellow member.” Simple shout‑outs make people feel seen without formal systems. Showcase rising stars – Use the Leaderboard widget to highlight top contributors. The Leaderboard page lists the most active members and content for various timeframes; daily winners are recorded on the Past Leaders tab and receive a badge. Seeing their name on this list can be a proud moment for a newcomer. Identify community experts – As noted above, experts get badges and can help new members. Encouraging new members to aspire to become experts fosters long‑term engagement. Continually improve your onboardingOnboarding is not a set‑and‑forget process. Check your analytics to see where new members drop off. Run surveys or ask newcomers about their experience. Update your “Start Here” guide, welcome messages and quests as your community grows and features change. Ask moderators and ambassadors for feedback on where newcomers struggle and adjust accordingly. Use tools like Profile Completion, Achievements, Alerts, Tags, Clubs, and Community Experts to can create an onboarding journey that feels personal, encourages participation and rewards progress. Focus on the visitor’s perspective: show them a lively, friendly environment; make it easy to register; provide clear next steps; celebrate their contributions; and continually refine the experience. When newcomers feel valued and confident from the moment they arrive, they’re far more likely to become the engaged, long‑term members that make communities flourish. View full blog entry Wyświetl pełną treść wpisu

When someone lands on your community for the first time, their decision to stay or leave happens in seconds. A confusing layout, long registration form or silent homepage can drive them away. To keep them around, provide an engaging first impression with clear next steps and a sense of progress. This guide will provide the tools and guidance community managers need to build a smooth onboarding experience for their community. 🛠️ Your onboarding toolsSocial & Enterprise SSO - One‑click registration with Google, Apple, and enterprise SSO protocols. Alert System - Send must‑acknowledge messages (welcome notes, rules updates) to individuals or groups. Profile Completion - Request additional profile details after a simple registration; supports mandatory/optional steps and quick registration. Achievements & Quests - Gamify onboarding with badges, points and quests; define rules for events like posting or completing profiles. Featured Content & Tags - Highlight standout content and aggregated content members can follow. Clubs - Sub‑communities with their own forums, galleries and calendars; support various membership models. Community Experts - Automatically identify and badge members who provide solutions and helpful content. Leaderboard - Highlight top members and content over different periods and award daily badges. Make a great first impressionPeople decide whether a site feels worth their time based on visible activity. You can use our Page Builder to showcase Featured Content containing suggested content at the top of your homepage. Combining this with curated tags and trending discussions will provide visitors with a lively mix of content. Simplify sign‑upLowering barriers to entry leads to more members. The Complete My Profile system emphasizes that registration can be as simple as display name, email and password; additional information can be requested after sign‑up through profile completion steps. We also offer Social Sign‑On (Google, Apple, Custom) and enterprise SSO via protocols like SAML and OAuth to make sign‑in a one‑click experience. Avoid lengthy forms and enable quick registration and SSO where possible. Make navigation obvious and explain your purposeA new visitor should instantly know where to go. Use clear menus, descriptive forum names and a mobile‑friendly layout. A short mission statement on your homepage or a pinned post clarifies why the community exists and what members love about it. Don’t assume visitors will hunt for information; guide them to the right place. Greet EVERY member A warm welcome signals that members matter, and our Alert System allows you to send a message that must be acknowledged before the user continues browsing. Alerts can target individuals or groups, include start and expiry dates, and be configured so they only appear for new members. When used for onboarding, a welcome alert can greet new sign‑ups, thank them for joining and invite them to post an introduction. Alerts can be sent anonymously or as yourself and can optionally allow replies, turning the conversation into a private message. Use this to deliver a friendly, personalised greeting while ensuring it isn’t missed. Encourage profile completionPeople feel more comfortable engaging when they know who they’re talking to. Our Profile Completion wizard shows a progress bar prompting members to upload an avatar, write a short bio or answer any custom fields you require. Administrators configure which steps are mandatory or optional in the Admin Control Panel; members see a dismissible progress bar reminding them to finish. This gentle nudge helps your community feel more human and builds trust. To motivate completionKeep the initial registration simple (name, email, password), then request additional info using profile completion tasks. Consider making essential fields (avatar, bio) mandatory and let members skip others, so they don’t feel forced. Provide a clear starting pointOrientation reduces hesitation. Give newcomers a structured path so they know what to do first. Pin a “Start Here” guide – Create a pinned post or forum section explaining how to navigate, where to post introductions and where to find help. Link to tag pages, popular forums or key resources. Offer a short onboarding course or quest – Our Quests feature lets you design a sequence of lightweight tasks. A “Welcome Quest” could encourage new members to complete their profile, post an introduction and follow a few other members. When they finish, they can be rewarded with a badge or voucher, giving them a sense of accomplishment. Use an introductions space – Provide a dedicated forum where new members can post a hello. Staff or volunteer ambassadors should reply promptly to every introduction to build rapport. By giving members a clear first action like posting an introduction or completing a quest, you remove ambiguity and boost the likelihood they’ll participate. Help members get early winsEarly wins build small victories, encouraging new members to keep coming back. Suggest a simple action – Direct new members to an easy, low‑pressure task. This might be answering a poll, reacting to a post or following a tag. A clear link in your welcome alert or quest removes friction. Highlight beginner‑friendly conversations – Use Featured Content to surface casual prompts, polls or threads designed for newcomers. Ensure there’s content available that’s accessible to first‑timers. Invite them personally – Tag new members in relevant discussions. A personal invitation like “@Mike Gitkos , I’d love to hear your thoughts on this!” can turn a lurker into a contributor. Create an onboarding quest – As described above, quests can guide members through tasks and reward them on completion. Follow up on the first post – Use Achievements to trigger an automatic badge or thank‑you message after a member’s first post. Positive reinforcement makes people feel appreciated. Encourage content discovery and joining inAfter members introduce themselves, show them how to explore topics and connect with others. Teach them to follow tags or forums – Our tagging system reimagines content discovery. Tags have dedicated pages with cover photos that aggregate content and can be followed for email digests. In your onboarding messages, show members how to follow tags that match their interests, so their feed feels personalised. Create member traditions – Start weekly threads like “Welcome Wednesday” or “Showcase Sundays” where newcomers can share something about themselves. Consistency offers easy, predictable entry points. There is less friction in posting an easy reply compared to creating a new topic. Promote Clubs – Clubs are sub‑communities with their own forums, galleries, calendars and downloads. They support membership types from public to private and can be open, closed or read‑only. Invite new members to join Clubs aligned with their interests. Smaller group spaces feel intimate and encourage connection. Highlight community experts – Our system automatically identifies experts based on metrics like solutions, helpful votes and response speed. Experts are displayed with badges next to their posts and can be followed by members. Introduce newcomers to your experts so they know who to trust and where to seek help. Reward early contributionsRecognition fuels engagement. Even small acknowledgments make people feel valued. Achievements – Use the Achievements system to award points and badges for milestones (first post, reacting to content). Actions like joining a club, following items or logging in can earn points and help members progress through ranks. Group promotions – Automatically move members to another group once they hit a milestone (e.g., five posts, a certain number of reactions). This can be used to graduate active newcomers into “regulars.” and display trust. Celebrate small wins – Publicly acknowledge progress: “Congrats on your 10th post!” or “Thanks for helping a fellow member.” Simple shout‑outs make people feel seen without formal systems. Showcase rising stars – Use the Leaderboard widget to highlight top contributors. The Leaderboard page lists the most active members and content for various timeframes; daily winners are recorded on the Past Leaders tab and receive a badge. Seeing their name on this list can be a proud moment for a newcomer. Identify community experts – As noted above, experts get badges and can help new members. Encouraging new members to aspire to become experts fosters long‑term engagement. Continually improve your onboardingOnboarding is not a set‑and‑forget process. Check your analytics to see where new members drop off. Run surveys or ask newcomers about their experience. Update your “Start Here” guide, welcome messages and quests as your community grows and features change. Ask moderators and ambassadors for feedback on where newcomers struggle and adjust accordingly. Use tools like Profile Completion, Achievements, Alerts, Tags, Clubs, and Community Experts to can create an onboarding journey that feels personal, encourages participation and rewards progress. Focus on the visitor’s perspective: show them a lively, friendly environment; make it easy to register; provide clear next steps; celebrate their contributions; and continually refine the experience. When newcomers feel valued and confident from the moment they arrive, they’re far more likely to become the engaged, long‑term members that make communities flourish.Wyświetl pełną treść wpisu

When someone lands on your community for the first time, their decision to stay or leave happens in seconds. A confusing layout, long registration form or silent homepage can drive them away. To keep them around, provide an engaging first impression with clear next steps and a sense of progress. This guide will provide the tools and guidance community managers need to build a smooth onboarding experience for their community. 🛠️ Your onboarding toolsSocial & Enterprise SSO - One‑click registration with Google, Apple, and enterprise SSO protocols. Alert System - Send must‑acknowledge messages (welcome notes, rules updates) to individuals or groups. Profile Completion - Request additional profile details after a simple registration; supports mandatory/optional steps and quick registration. Achievements & Quests - Gamify onboarding with badges, points and quests; define rules for events like posting or completing profiles. Featured Content & Tags - Highlight standout content and aggregated content members can follow. Clubs - Sub‑communities with their own forums, galleries and calendars; support various membership models. Community Experts - Automatically identify and badge members who provide solutions and helpful content. Leaderboard - Highlight top members and content over different periods and award daily badges. Make a great first impressionPeople decide whether a site feels worth their time based on visible activity. You can use our Page Builder to showcase Featured Content containing suggested content at the top of your homepage. Combining this with curated tags and trending discussions will provide visitors with a lively mix of content. Simplify sign‑upLowering barriers to entry leads to more members. The Complete My Profile system emphasizes that registration can be as simple as display name, email and password; additional information can be requested after sign‑up through profile completion steps. We also offer Social Sign‑On (Google, Apple, Custom) and enterprise SSO via protocols like SAML and OAuth to make sign‑in a one‑click experience. Avoid lengthy forms and enable quick registration and SSO where possible. Make navigation obvious and explain your purposeA new visitor should instantly know where to go. Use clear menus, descriptive forum names and a mobile‑friendly layout. A short mission statement on your homepage or a pinned post clarifies why the community exists and what members love about it. Don’t assume visitors will hunt for information; guide them to the right place. Greet EVERY member A warm welcome signals that members matter, and our Alert System allows you to send a message that must be acknowledged before the user continues browsing. Alerts can target individuals or groups, include start and expiry dates, and be configured so they only appear for new members. When used for onboarding, a welcome alert can greet new sign‑ups, thank them for joining and invite them to post an introduction. Alerts can be sent anonymously or as yourself and can optionally allow replies, turning the conversation into a private message. Use this to deliver a friendly, personalised greeting while ensuring it isn’t missed. Encourage profile completionPeople feel more comfortable engaging when they know who they’re talking to. Our Profile Completion wizard shows a progress bar prompting members to upload an avatar, write a short bio or answer any custom fields you require. Administrators configure which steps are mandatory or optional in the Admin Control Panel; members see a dismissible progress bar reminding them to finish. This gentle nudge helps your community feel more human and builds trust. To motivate completionKeep the initial registration simple (name, email, password), then request additional info using profile completion tasks. Consider making essential fields (avatar, bio) mandatory and let members skip others, so they don’t feel forced. Provide a clear starting pointOrientation reduces hesitation. Give newcomers a structured path so they know what to do first. Pin a “Start Here” guide – Create a pinned post or forum section explaining how to navigate, where to post introductions and where to find help. Link to tag pages, popular forums or key resources. Offer a short onboarding course or quest – Our Quests feature lets you design a sequence of lightweight tasks. A “Welcome Quest” could encourage new members to complete their profile, post an introduction and follow a few other members. When they finish, they can be rewarded with a badge or voucher, giving them a sense of accomplishment. Use an introductions space – Provide a dedicated forum where new members can post a hello. Staff or volunteer ambassadors should reply promptly to every introduction to build rapport. By giving members a clear first action like posting an introduction or completing a quest, you remove ambiguity and boost the likelihood they’ll participate. Help members get early winsEarly wins build small victories, encouraging new members to keep coming back. Suggest a simple action – Direct new members to an easy, low‑pressure task. This might be answering a poll, reacting to a post or following a tag. A clear link in your welcome alert or quest removes friction. Highlight beginner‑friendly conversations – Use Featured Content to surface casual prompts, polls or threads designed for newcomers. Ensure there’s content available that’s accessible to first‑timers. Invite them personally – Tag new members in relevant discussions. A personal invitation like “@Mike Gitkos , I’d love to hear your thoughts on this!” can turn a lurker into a contributor. Create an onboarding quest – As described above, quests can guide members through tasks and reward them on completion. Follow up on the first post – Use Achievements to trigger an automatic badge or thank‑you message after a member’s first post. Positive reinforcement makes people feel appreciated. Encourage content discovery and joining inAfter members introduce themselves, show them how to explore topics and connect with others. Teach them to follow tags or forums – Our tagging system reimagines content discovery. Tags have dedicated pages with cover photos that aggregate content and can be followed for email digests. In your onboarding messages, show members how to follow tags that match their interests, so their feed feels personalised. Create member traditions – Start weekly threads like “Welcome Wednesday” or “Showcase Sundays” where newcomers can share something about themselves. Consistency offers easy, predictable entry points. There is less friction in posting an easy reply compared to creating a new topic. Promote Clubs – Clubs are sub‑communities with their own forums, galleries, calendars and downloads. They support membership types from public to private and can be open, closed or read‑only. Invite new members to join Clubs aligned with their interests. Smaller group spaces feel intimate and encourage connection. Highlight community experts – Our system automatically identifies experts based on metrics like solutions, helpful votes and response speed. Experts are displayed with badges next to their posts and can be followed by members. Introduce newcomers to your experts so they know who to trust and where to seek help. Reward early contributionsRecognition fuels engagement. Even small acknowledgments make people feel valued. Achievements – Use the Achievements system to award points and badges for milestones (first post, reacting to content). Actions like joining a club, following items or logging in can earn points and help members progress through ranks. Group promotions – Automatically move members to another group once they hit a milestone (e.g., five posts, a certain number of reactions). This can be used to graduate active newcomers into “regulars.” and display trust. Celebrate small wins – Publicly acknowledge progress: “Congrats on your 10th post!” or “Thanks for helping a fellow member.” Simple shout‑outs make people feel seen without formal systems. Showcase rising stars – Use the Leaderboard widget to highlight top contributors. The Leaderboard page lists the most active members and content for various timeframes; daily winners are recorded on the Past Leaders tab and receive a badge. Seeing their name on this list can be a proud moment for a newcomer. Identify community experts – As noted above, experts get badges and can help new members. Encouraging new members to aspire to become experts fosters long‑term engagement. Continually improve your onboardingOnboarding is not a set‑and‑forget process. Check your analytics to see where new members drop off. Run surveys or ask newcomers about their experience. Update your “Start Here” guide, welcome messages and quests as your community grows and features change. Ask moderators and ambassadors for feedback on where newcomers struggle and adjust accordingly. Use tools like Profile Completion, Achievements, Alerts, Tags, Clubs, and Community Experts to can create an onboarding journey that feels personal, encourages participation and rewards progress. Focus on the visitor’s perspective: show them a lively, friendly environment; make it easy to register; provide clear next steps; celebrate their contributions; and continually refine the experience. When newcomers feel valued and confident from the moment they arrive, they’re far more likely to become the engaged, long‑term members that make communities flourish. View full blog entry Wyświetl pełną treść wpisu

When someone lands on your community for the first time, their decision to stay or leave happens in seconds. A confusing layout, long registration form or silent homepage can drive them away. To keep them around, provide an engaging first impression with clear next steps and a sense of progress. This guide will provide the tools and guidance community managers need to build a smooth onboarding experience for their community. 🛠️ Your onboarding toolsSocial & Enterprise SSO - One‑click registration with Google, Apple, and enterprise SSO protocols. Alert System - Send must‑acknowledge messages (welcome notes, rules updates) to individuals or groups. Profile Completion - Request additional profile details after a simple registration; supports mandatory/optional steps and quick registration. Achievements & Quests - Gamify onboarding with badges, points and quests; define rules for events like posting or completing profiles. Featured Content & Tags - Highlight standout content and aggregated content members can follow. Clubs - Sub‑communities with their own forums, galleries and calendars; support various membership models. Community Experts - Automatically identify and badge members who provide solutions and helpful content. Leaderboard - Highlight top members and content over different periods and award daily badges. Make a great first impressionPeople decide whether a site feels worth their time based on visible activity. You can use our Page Builder to showcase Featured Content containing suggested content at the top of your homepage. Combining this with curated tags and trending discussions will provide visitors with a lively mix of content. Simplify sign‑upLowering barriers to entry leads to more members. The Complete My Profile system emphasizes that registration can be as simple as display name, email and password; additional information can be requested after sign‑up through profile completion steps. We also offer Social Sign‑On (Google, Apple, Custom) and enterprise SSO via protocols like SAML and OAuth to make sign‑in a one‑click experience. Avoid lengthy forms and enable quick registration and SSO where possible. Make navigation obvious and explain your purposeA new visitor should instantly know where to go. Use clear menus, descriptive forum names and a mobile‑friendly layout. A short mission statement on your homepage or a pinned post clarifies why the community exists and what members love about it. Don’t assume visitors will hunt for information; guide them to the right place. Greet EVERY member A warm welcome signals that members matter, and our Alert System allows you to send a message that must be acknowledged before the user continues browsing. Alerts can target individuals or groups, include start and expiry dates, and be configured so they only appear for new members. When used for onboarding, a welcome alert can greet new sign‑ups, thank them for joining and invite them to post an introduction. Alerts can be sent anonymously or as yourself and can optionally allow replies, turning the conversation into a private message. Use this to deliver a friendly, personalised greeting while ensuring it isn’t missed. Encourage profile completionPeople feel more comfortable engaging when they know who they’re talking to. Our Profile Completion wizard shows a progress bar prompting members to upload an avatar, write a short bio or answer any custom fields you require. Administrators configure which steps are mandatory or optional in the Admin Control Panel; members see a dismissible progress bar reminding them to finish. This gentle nudge helps your community feel more human and builds trust. To motivate completionKeep the initial registration simple (name, email, password), then request additional info using profile completion tasks. Consider making essential fields (avatar, bio) mandatory and let members skip others, so they don’t feel forced. Provide a clear starting pointOrientation reduces hesitation. Give newcomers a structured path so they know what to do first. Pin a “Start Here” guide – Create a pinned post or forum section explaining how to navigate, where to post introductions and where to find help. Link to tag pages, popular forums or key resources. Offer a short onboarding course or quest – Our Quests feature lets you design a sequence of lightweight tasks. A “Welcome Quest” could encourage new members to complete their profile, post an introduction and follow a few other members. When they finish, they can be rewarded with a badge or voucher, giving them a sense of accomplishment. Use an introductions space – Provide a dedicated forum where new members can post a hello. Staff or volunteer ambassadors should reply promptly to every introduction to build rapport. By giving members a clear first action like posting an introduction or completing a quest, you remove ambiguity and boost the likelihood they’ll participate. Help members get early winsEarly wins build small victories, encouraging new members to keep coming back. Suggest a simple action – Direct new members to an easy, low‑pressure task. This might be answering a poll, reacting to a post or following a tag. A clear link in your welcome alert or quest removes friction. Highlight beginner‑friendly conversations – Use Featured Content to surface casual prompts, polls or threads designed for newcomers. Ensure there’s content available that’s accessible to first‑timers. Invite them personally – Tag new members in relevant discussions. A personal invitation like “@Mike Gitkos , I’d love to hear your thoughts on this!” can turn a lurker into a contributor. Create an onboarding quest – As described above, quests can guide members through tasks and reward them on completion. Follow up on the first post – Use Achievements to trigger an automatic badge or thank‑you message after a member’s first post. Positive reinforcement makes people feel appreciated. Encourage content discovery and joining inAfter members introduce themselves, show them how to explore topics and connect with others. Teach them to follow tags or forums – Our tagging system reimagines content discovery. Tags have dedicated pages with cover photos that aggregate content and can be followed for email digests. In your onboarding messages, show members how to follow tags that match their interests, so their feed feels personalised. Create member traditions – Start weekly threads like “Welcome Wednesday” or “Showcase Sundays” where newcomers can share something about themselves. Consistency offers easy, predictable entry points. There is less friction in posting an easy reply compared to creating a new topic. Promote Clubs – Clubs are sub‑communities with their own forums, galleries, calendars and downloads. They support membership types from public to private and can be open, closed or read‑only. Invite new members to join Clubs aligned with their interests. Smaller group spaces feel intimate and encourage connection. Highlight community experts – Our system automatically identifies experts based on metrics like solutions, helpful votes and response speed. Experts are displayed with badges next to their posts and can be followed by members. Introduce newcomers to your experts so they know who to trust and where to seek help. Reward early contributionsRecognition fuels engagement. Even small acknowledgments make people feel valued. Achievements – Use the Achievements system to award points and badges for milestones (first post, reacting to content). Actions like joining a club, following items or logging in can earn points and help members progress through ranks. Group promotions – Automatically move members to another group once they hit a milestone (e.g., five posts, a certain number of reactions). This can be used to graduate active newcomers into “regulars.” and display trust. Celebrate small wins – Publicly acknowledge progress: “Congrats on your 10th post!” or “Thanks for helping a fellow member.” Simple shout‑outs make people feel seen without formal systems. Showcase rising stars – Use the Leaderboard widget to highlight top contributors. The Leaderboard page lists the most active members and content for various timeframes; daily winners are recorded on the Past Leaders tab and receive a badge. Seeing their name on this list can be a proud moment for a newcomer. Identify community experts – As noted above, experts get badges and can help new members. Encouraging new members to aspire to become experts fosters long‑term engagement. Continually improve your onboardingOnboarding is not a set‑and‑forget process. Check your analytics to see where new members drop off. Run surveys or ask newcomers about their experience. Update your “Start Here” guide, welcome messages and quests as your community grows and features change. Ask moderators and ambassadors for feedback on where newcomers struggle and adjust accordingly. Use tools like Profile Completion, Achievements, Alerts, Tags, Clubs, and Community Experts to can create an onboarding journey that feels personal, encourages participation and rewards progress. Focus on the visitor’s perspective: show them a lively, friendly environment; make it easy to register; provide clear next steps; celebrate their contributions; and continually refine the experience. When newcomers feel valued and confident from the moment they arrive, they’re far more likely to become the engaged, long‑term members that make communities flourish. Wyświetl pełną treść wpisu

You've no doubt heard of the term' engagement' many times when designing and managing your community, but what does it mean? Every community is different, but they all share the three main types of engagement. 🚀 Active engagement is centred around creating, including posting, replying, voting, and reacting. 📖 Passive engagement is based around consuming, such as reading, logging in and following content areas that interest them. 🤝 Relational engagement is based around networking, such as following members, private messaging and joining clubs. Every community is unique, so it's essential to start by defining what meaningful engagement means to your community. If you're a support community, then key metrics would be the time taken to answer topics and the percentage that are marked as solved. Brand communities would want to track metrics such as author diversity, positive reactions and feedback interactions. Educational communities would focus on monitoring the quality of replies and the percentage of courses completed. Let's examine some broad strategies you can adapt to suit your community. Community designWhat can people see before they are logged in? Can they see some teaser content and that the site is active and full of life, or do they see empty blocks and 'Please sign in' messages? Ensure your community is set up to provide sufficient content for guest visitors to encourage them to read more. Ensure your home page shows signs of life. Our Page Editor enables you to drag and drop blocks on the home page to display member leaderboards, trending content, and more. Signs of life are key to encouraging membership. Engagement can't happen if those visiting can't see what your community's purpose is and how it can solve their problem. Be transparent and open-endedFinding the balance with moderation is key to a healthy community. Members should feel safe speaking up. Allow debate, moderate fairly but robustly, and avoid rules that focus on penalties. When people understand that their voice matters, they are more likely to show up. Setting healthy boundaries and making them known helps keep bad actors away and the community positive. Interact personally and make it easy to respond. Ending a post or blog with a question or clear call to action works just like it does on YouTube—ask for thoughts, feedback, or shared experiences. The easier it is to jump in, the more likely people will. Lead conversations with tools like Live Topics to host real-time chats and Q&As. These turn into permanent discussion threads and help build momentum through live interaction. Making it easier to contribute to your community can help engage those reluctant to start their own conversations. Creating group topics can help. Some examples of that may be: Weekly themed threads (e.g., "Showcase Sunday") AMAs with staff or key members Quick polls to prompt votes or discussion Questions-and-chat.mp4.b6a143e2047671456d5009d0a86d0697.mp4 Reward and recognize contributorsPeople stay engaged when their efforts are seen. Use built-in tools like: Reputation points Automated achievements with badges and ranks Personal recognition to award custom badges and points Automatic group promotions that unlock perks when milestones are hit Community Experts feature highlights members who consistently help others, making it easy to surface trusted voices and reward helpful behavior. You can also use the Featured Content option to showcase standout posts, questions, or stories from anywhere in the community. It's a great way to recognize quality content and share it with the entire community. Reward.mp4 Try it for yourselfWhen people feel welcomed, heard, and appreciated, they engage more. Keep it simple. Guide first actions, make it easy to respond, recognize outstanding contributions, and repeat what works. That's how communities grow. Spend five minutes a day to welcome someone new, highlight a great post, or start a conversation. The more you show up, the more your community will too.Wyświetl pełną treść wpisu

You've no doubt heard of the term' engagement' many times when designing and managing your community, but what does it mean? Every community is different, but they all share the three main types of engagement. 🚀 Active engagement is centred around creating, including posting, replying, voting, and reacting. 📖 Passive engagement is based around consuming, such as reading, logging in and following content areas that interest them. 🤝 Relational engagement is based around networking, such as following members, private messaging and joining clubs. Every community is unique, so it's essential to start by defining what meaningful engagement means to your community. If you're a support community, then key metrics would be the time taken to answer topics and the percentage that are marked as solved. Brand communities would want to track metrics such as author diversity, positive reactions and feedback interactions. Educational communities would focus on monitoring the quality of replies and the percentage of courses completed. Let's examine some broad strategies you can adapt to suit your community. Community designWhat can people see before they are logged in? Can they see some teaser content and that the site is active and full of life, or do they see empty blocks and 'Please sign in' messages? Ensure your community is set up to provide sufficient content for guest visitors to encourage them to read more. Ensure your home page shows signs of life. Our Page Editor enables you to drag and drop blocks on the home page to display member leaderboards, trending content, and more. Signs of life are key to encouraging membership. Engagement can't happen if those visiting can't see what your community's purpose is and how it can solve their problem. Be transparent and open-endedFinding the balance with moderation is key to a healthy community. Members should feel safe speaking up. Allow debate, moderate fairly but robustly, and avoid rules that focus on penalties. When people understand that their voice matters, they are more likely to show up. Setting healthy boundaries and making them known helps keep bad actors away and the community positive. Interact personally and make it easy to respond. Ending a post or blog with a question or clear call to action works just like it does on YouTube—ask for thoughts, feedback, or shared experiences. The easier it is to jump in, the more likely people will. Lead conversations with tools like Live Topics to host real-time chats and Q&As. These turn into permanent discussion threads and help build momentum through live interaction. Making it easier to contribute to your community can help engage those reluctant to start their own conversations. Creating group topics can help. Some examples of that may be: Weekly themed threads (e.g., "Showcase Sunday") AMAs with staff or key members Quick polls to prompt votes or discussion Questions-and-chat.mp4.b6a143e2047671456d5009d0a86d0697.mp4 Reward and recognize contributorsPeople stay engaged when their efforts are seen. Use built-in tools like: Reputation points Automated achievements with badges and ranks Personal recognition to award custom badges and points Automatic group promotions that unlock perks when milestones are hit Community Experts feature highlights members who consistently help others, making it easy to surface trusted voices and reward helpful behavior. You can also use the Featured Content option to showcase standout posts, questions, or stories from anywhere in the community. It's a great way to recognize quality content and share it with the entire community. Reward.mp4Try it for yourselfWhen people feel welcomed, heard, and appreciated, they engage more. Keep it simple. Guide first actions, make it easy to respond, recognize outstanding contributions, and repeat what works. That's how communities grow. Spend five minutes a day to welcome someone new, highlight a great post, or start a conversation. The more you show up, the more your community will too. View full blog entry Wyświetl pełną treść wpisu

You've no doubt heard of the term' engagement' many times when designing and managing your community, but what does it mean? Every community is different, but they all share the three main types of engagement. 🚀 Active engagement is centred around creating, including posting, replying, voting, and reacting. 📖 Passive engagement is based around consuming, such as reading, logging in and following content areas that interest them. 🤝 Relational engagement is based around networking, such as following members, private messaging and joining clubs. Every community is unique, so it's essential to start by defining what meaningful engagement means to your community. If you're a support community, then key metrics would be the time taken to answer topics and the percentage that are marked as solved. Brand communities would want to track metrics such as author diversity, positive reactions and feedback interactions. Educational communities would focus on monitoring the quality of replies and the percentage of courses completed. Let's examine some broad strategies you can adapt to suit your community. Community designWhat can people see before they are logged in? Can they see some teaser content and that the site is active and full of life, or do they see empty blocks and 'Please sign in' messages? Ensure your community is set up to provide sufficient content for guest visitors to encourage them to read more. Ensure your home page shows signs of life. Our Page Editor enables you to drag and drop blocks on the home page to display member leaderboards, trending content, and more. Signs of life are key to encouraging membership. Engagement can't happen if those visiting can't see what your community's purpose is and how it can solve their problem. Be transparent and open-endedFinding the balance with moderation is key to a healthy community. Members should feel safe speaking up. Allow debate, moderate fairly but robustly, and avoid rules that focus on penalties. When people understand that their voice matters, they are more likely to show up. Setting healthy boundaries and making them known helps keep bad actors away and the community positive. Interact personally and make it easy to respond. Ending a post or blog with a question or clear call to action works just like it does on YouTube—ask for thoughts, feedback, or shared experiences. The easier it is to jump in, the more likely people will. Lead conversations with tools like Live Topics to host real-time chats and Q&As. These turn into permanent discussion threads and help build momentum through live interaction. Making it easier to contribute to your community can help engage those reluctant to start their own conversations. Creating group topics can help. Some examples of that may be: Weekly themed threads (e.g., "Showcase Sunday") AMAs with staff or key members Quick polls to prompt votes or discussion Questions-and-chat.mp4.b6a143e2047671456d5009d0a86d0697.mp4 Reward and recognize contributorsPeople stay engaged when their efforts are seen. Use built-in tools like: Reputation points Automated achievements with badges and ranks Personal recognition to award custom badges and points Automatic group promotions that unlock perks when milestones are hit Community Experts feature highlights members who consistently help others, making it easy to surface trusted voices and reward helpful behavior. You can also use the Featured Content option to showcase standout posts, questions, or stories from anywhere in the community. It's a great way to recognize quality content and share it with the entire community. Reward.mp4Try it for yourselfWhen people feel welcomed, heard, and appreciated, they engage more. Keep it simple. Guide first actions, make it easy to respond, recognize outstanding contributions, and repeat what works. That's how communities grow. Spend five minutes a day to welcome someone new, highlight a great post, or start a conversation. The more you show up, the more your community will too. Wyświetl pełną treść wpisu

Cancel your vacation plans and stock up on water and essentials, because 5.0.10 Beta 1 is here! We have a bumper beta for you to test out. This is probably one of the biggest updates since v5.0 was released, so perhaps approach this one with a touch more caution. We didn't, we upgraded our site straight away but we also have ✨backups✨ and strongly suggest you do too. Along with a large increase in REST/webhooks, we also have a whole bucket load of fixes and some new features which include: New: Quests Advert management improvements PWA improvements Pages rollback feature The full list is over on our release notes page. Have fun, and let me know how it goes! Wyświetl pełną treść wpisu

Cancel your vacation plans and stock up on water and essentials, because 5.0.10 Beta 1 is here! We have a bumper beta for you to test out. This is probably one of the biggest updates since v5.0 was released, so perhaps approach this one with a touch more caution. We didn't, we upgraded our site straight away but we also have ✨backups✨ and strongly suggest you do too. Along with a large increase in REST/webhooks, we also have a whole bucket load of fixes and some new features which include: New: Quests Advert management improvements PWA improvements Pages rollback feature The full list is over on our release notes page. Have fun, and let me know how it goes! Wyświetl pełną treść wpisu

This is the latest version of Invision Community 5.0.10.Key changes include:New: Quests ( Team, Business & Enterprise plans )Advert management improvementsPWA improvementsPages rollback featureWyświetl pełną treść wpisu

Imagine empowering your community members to take real-world actions and instantly see their achievements recognized online. That’s the power of Quests, a brand-new feature coming soon to Invision Community. What are Quests?Quests are a flexible, engaging way to gamify experiences both in-person and online. They’re made up of challenges that members complete to finish a Quest. Each completed Quest rewards your members with badges or other rewards of your choice, fostering deeper connections and continued participation in your community. Real-World ImpactQuests were designed to bridge the gap between in-person experiences and online communities. For example, at an event, attendees can scan a QR code to join your community and instantly start a Quest, such as completing a quick fitness challenge or checking in at a booth to earn a prize—with their achievement automatically synced to their online profile. Use Cases Across IndustriesEvents & Conferences – Reward check-ins, session feedback, or networking interactions Musicians & Artists – Include Quest QR codes at shows to link attendees to specific events and continue the community vibe post-tour Sports Teams – Gamify game-day experiences with rewards tied to attending the game or visiting fan zones Creators & Educators – Create challenges for students or community learners to track progress and celebrate milestones Brands & Retailers – Incentivize in-store visits or product demonstrations with instant online recognition But Quests go far beyond event activations. They’re also a powerful in-community gamification tool, enabling you to create achievement-based experiences that motivate members to take action, engage meaningfully, and keep coming back. Tailored Gamification ExperiencesOur achievements system is a great way to collect points and move upwards through the ranks while interacting with the community on a regular basis. Quests takes this a step further by allow you to create specific pathways through the community to earn rewards. For example, you may set all new members on a "Welcome" quest where you complete your profile, post a welcome story and follow five members. On completion they could get a badge or a voucher for money off their next order from your store. Set your Quest achievement rulesWith Quest Achievement Rules, you can tailor exactly what behaviors are rewarded. Whether you’re encouraging members to engage with your forums, onboarding flow, or live events, Quests give you the flexibility to align incentives with your goals. Here are a few ways Quests can be used in your community. Reacting to posts RSVPing to events Following members and content Attending online events or webinars Scanning event-specific QR codes Quests are coming soon!We’re extremely excited to see how you integrate Quests into your community strategy. Whether it’s to bridge the gap between in-person and online interactions, or to build tailored gamification experiences entirely within your platform, Quests unlocks a whole new level of engagement. Share ideas for Quests and ways you might use them in your community. Quests is available for Invision Community Team plans and above. View full blog entry Wyświetl pełną treść wpisu

Imagine empowering your community members to take real-world actions and instantly see their achievements recognized online. That’s the power of Quests, a brand-new feature coming soon to Invision Community. What are Quests?Quests are a flexible, engaging way to gamify experiences both in-person and online. They’re made up of challenges that members complete to finish a Quest. Each completed Quest rewards your members with badges or other rewards of your choice, fostering deeper connections and continued participation in your community. Real-World ImpactQuests were designed to bridge the gap between in-person experiences and online communities. For example, at an event, attendees can scan a QR code to join your community and instantly start a Quest, such as completing a quick fitness challenge or checking in at a booth to earn a prize—with their achievement automatically synced to their online profile. Use Cases Across IndustriesEvents & Conferences – Reward check-ins, session feedback, or networking interactions Musicians & Artists – Include Quest QR codes at shows to link attendees to specific events and continue the community vibe post-tour Sports Teams – Gamify game-day experiences with rewards tied to attending the game or visiting fan zones Creators & Educators – Create challenges for students or community learners to track progress and celebrate milestones Brands & Retailers – Incentivize in-store visits or product demonstrations with instant online recognition But Quests go far beyond event activations. They’re also a powerful in-community gamification tool, enabling you to create achievement-based experiences that motivate members to take action, engage meaningfully, and keep coming back. Tailored Gamification ExperiencesOur achievements system is a great way to collect points and move upwards through the ranks while interacting with the community on a regular basis. Quests takes this a step further by allow you to create specific pathways through the community to earn rewards. For example, you may set all new members on a "Welcome" quest where you complete your profile, post a welcome story and follow five members. On completion they could get a badge or a voucher for money off their next order from your store. Set your Quest achievement rulesWith Quest Achievement Rules, you can tailor exactly what behaviors are rewarded. Whether you’re encouraging members to engage with your forums, onboarding flow, or live events, Quests give you the flexibility to align incentives with your goals. Here are a few ways Quests can be used in your community. Reacting to posts RSVPing to events Following members and content Attending online events or webinars Scanning event-specific QR codes Quests are coming soon!We’re extremely excited to see how you integrate Quests into your community strategy. Whether it’s to bridge the gap between in-person and online interactions, or to build tailored gamification experiences entirely within your platform, Quests unlocks a whole new level of engagement. Share ideas for Quests and ways you might use them in your community. Quests is available for Invision Community Team plans and above.Wyświetl pełną treść wpisu

Imagine empowering your community members to take real-world actions and instantly see their achievements recognized online. That’s the power of Quests, a brand-new feature coming soon to Invision Community. What are Quests?Quests are a flexible, engaging way to gamify experiences both in-person and online. They’re made up of challenges that members complete to finish a Quest. Each completed Quest rewards your members with badges or other rewards of your choice, fostering deeper connections and continued participation in your community. Real-World ImpactQuests were designed to bridge the gap between in-person experiences and online communities. For example, at an event, attendees can scan a QR code to join your community and instantly start a Quest, such as completing a quick fitness challenge or checking in at a booth to earn a prize—with their achievement automatically synced to their online profile. Use Cases Across IndustriesEvents & Conferences – Reward check-ins, session feedback, or networking interactions Musicians & Artists – Include Quest QR codes at shows to link attendees to specific events and continue the community vibe post-tour Sports Teams – Gamify game-day experiences with rewards tied to attending the game or visiting fan zones Creators & Educators – Create challenges for students or community learners to track progress and celebrate milestones Brands & Retailers – Incentivize in-store visits or product demonstrations with instant online recognition But Quests go far beyond event activations. They’re also a powerful in-community gamification tool, enabling you to create achievement-based experiences that motivate members to take action, engage meaningfully, and keep coming back. Tailored Gamification ExperiencesOur achievements system is a great way to collect points and move upwards through the ranks while interacting with the community on a regular basis. Quests takes this a step further by allow you to create specific pathways through the community to earn rewards. For example, you may set all new members on a "Welcome" quest where you complete your profile, post a welcome story and follow five members. On completion they could get a badge or a voucher for money off their next order from your store. Set your Quest achievement rulesWith Quest Achievement Rules, you can tailor exactly what behaviors are rewarded. Whether you’re encouraging members to engage with your forums, onboarding flow, or live events, Quests give you the flexibility to align incentives with your goals. Here are a few ways Quests can be used in your community. Reacting to posts RSVPing to events Following members and content Attending online events or webinars Scanning event-specific QR codes Quests are coming soon!We’re extremely excited to see how you integrate Quests into your community strategy. Whether it’s to bridge the gap between in-person and online interactions, or to build tailored gamification experiences entirely within your platform, Quests unlocks a whole new level of engagement. Share ideas for Quests and ways you might use them in your community. Quests is available for Invision Community Team plans and above. Wyświetl pełną treść wpisu

Enhancing the Mobile Experience with New PWA FeaturesAs part of our ongoing mission to ensure Invision Community 5 feels as smooth and modern across all devices, we’re pleased to announce several improvements in 5.0.10 that enhance the Progressive Web App (PWA) experience. What is the PWA and how do I use it? A Progressive Web App (PWA) is a mobile-optimized version of your community that users can add to their device’s home screen, just like any regular app. It launches in full-screen and supports push notifications and badges (when enabled). To install the PWA: iOS/iPadOS: Tap the Share button in Safari (square with an arrow), then tap "Add to Home Screen." Android: Tap the three-dot menu in Chrome, then tap "Add to Home Screen." The goal for this update is to make your community feel closer to a native app and to make the PWA more accessible, so lets take a look at what's new! Pull to Refresh on iOSAdding pull-to-refresh in the iOS PWA has been a popular request in our feedback forum and I'm excited to share that it has now been implemented. Just like in a native app, users can swipe down to refresh the page in iOS, making it easier and more intuitive to see the latest content. This feature replaces the Refresh button previously found in the mobile footer and brings the iOS experience in line with modern mobile app standards. light-pull-to-refresh.MP4 dark-pull-to-refresh.MP4 Loading animationNavigating between pages in PWAs could sometimes cause confusion due to the lack of a loading indicator. To alleviate this, a custom loading animation has been added which should reassure your visitors that the next page is actually loading. It’s a subtle addition, but it's one which many visitors would expect to see in modern mobile apps - and now they can! ScreenRecording_06-07-2025 13-25-43_1.MP4 Installation prompt bannerSome users may not be aware that they can install your community directly to their device like a native app. To help with that, we’ve introduced a new installation prompt banner to help guide them through the install process. This banner appears when users are browsing your community in a mobile browser. Tapping the banner brings up step-by-step instructions tailored to their device. It’s a gentle nudge that increases PWA adoption while also respecting your visitors choice with a dismiss button. ScreenRecording_06-07-2025 13-56-44_1.MP4 App icon badgesReceiving a notification on the community now adds a notification badge to the PWA icon on your home screen, even if the PWA isn’t open. It’s a great (and familiar) way to inform your members that there’s fresh content waiting for them, and it's just a single tap away. Badges.mp4 Redesigned enable push promptsEnabling push notifications has never been easier. You are now prompted not only in the main notifications menu, but also when tapping follow on any item. EnableFromMenu.mp4More improvements coming soonThis is part of our ongoing commitment to make Invision Community 5 the best possible experience on mobile. We’re already working on additional improvements to make the mobile experience even more polished and I look forward to sharing them with you in a future update! View full blog entry Wyświetl pełną treść wpisu

Enhancing the Mobile Experience with New PWA FeaturesAs part of our ongoing mission to ensure Invision Community 5 feels as smooth and modern across all devices, we’re pleased to announce several improvements in 5.0.10 that enhance the Progressive Web App (PWA) experience. What is the PWA and how do I use it? A Progressive Web App (PWA) is a mobile-optimized version of your community that users can add to their device’s home screen, just like any regular app. It launches in full-screen and supports push notifications and badges (when enabled). To install the PWA: iOS/iPadOS: Tap the Share button in Safari (square with an arrow), then tap "Add to Home Screen." Android: Tap the three-dot menu in Chrome, then tap "Add to Home Screen." The goal for this update is to make your community feel closer to a native app and to make the PWA more accessible, so lets take a look at what's new! Pull to Refresh on iOSAdding pull-to-refresh in the iOS PWA has been a popular request in our feedback forum and I'm excited to share that it has now been implemented. Just like in a native app, users can swipe down to refresh the page in iOS, making it easier and more intuitive to see the latest content. This feature replaces the Refresh button previously found in the mobile footer and brings the iOS experience in line with modern mobile app standards. light-pull-to-refresh.MP4 dark-pull-to-refresh.MP4 Loading animationNavigating between pages in PWAs could sometimes cause confusion due to the lack of a loading indicator. To alleviate this, a custom loading animation has been added which should reassure your visitors that the next page is actually loading. It’s a subtle addition, but it's one which many visitors would expect to see in modern mobile apps - and now they can! ScreenRecording_06-07-2025 13-25-43_1.MP4 Installation prompt bannerSome users may not be aware that they can install your community directly to their device like a native app. To help with that, we’ve introduced a new installation prompt banner to help guide them through the install process. This banner appears when users are browsing your community in a mobile browser. Tapping the banner brings up step-by-step instructions tailored to their device. It’s a gentle nudge that increases PWA adoption while also respecting your visitors choice with a dismiss button. ScreenRecording_06-07-2025 13-56-44_1.MP4 App icon badgesReceiving a notification on the community now adds a notification badge to the PWA icon on your home screen, even if the PWA isn’t open. It’s a great (and familiar) way to inform your members that there’s fresh content waiting for them, and it's just a single tap away. Badges.mp4 Redesigned enable push promptsEnabling push notifications has never been easier. You are now prompted not only in the main notifications menu, but also when tapping follow on any item. EnableFromMenu.mp4 More improvements coming soonThis is part of our ongoing commitment to make Invision Community 5 the best possible experience on mobile. We’re already working on additional improvements to make the mobile experience even more polished and I look forward to sharing them with you in a future update!Wyświetl pełną treść wpisu

Enhancing the Mobile Experience with New PWA FeaturesAs part of our ongoing mission to ensure Invision Community 5 feels as smooth and modern across all devices, we’re pleased to announce several improvements in 5.0.10 that enhance the Progressive Web App (PWA) experience. What is the PWA and how do I use it? A Progressive Web App (PWA) is a mobile-optimized version of your community that users can add to their device’s home screen, just like any regular app. It launches in full-screen and supports push notifications and badges (when enabled). To install the PWA: iOS/iPadOS: Tap the Share button in Safari (square with an arrow), then tap "Add to Home Screen." Android: Tap the three-dot menu in Chrome, then tap "Add to Home Screen." The goal for this update is to make your community feel closer to a native app and to make the PWA more accessible, so lets take a look at what's new! Pull to Refresh on iOSAdding pull-to-refresh in the iOS PWA has been a popular request in our feedback forum and I'm excited to share that it has now been implemented. Just like in a native app, users can swipe down to refresh the page in iOS, making it easier and more intuitive to see the latest content. This feature replaces the Refresh button previously found in the mobile footer and brings the iOS experience in line with modern mobile app standards. light-pull-to-refresh.MP4 dark-pull-to-refresh.MP4 Loading animationNavigating between pages in PWAs could sometimes cause confusion due to the lack of a loading indicator. To alleviate this, a custom loading animation has been added which should reassure your visitors that the next page is actually loading. It’s a subtle addition, but it's one which many visitors would expect to see in modern mobile apps - and now they can! ScreenRecording_06-07-2025 13-25-43_1.MP4 Installation prompt bannerSome users may not be aware that they can install your community directly to their device like a native app. To help with that, we’ve introduced a new installation prompt banner to help guide them through the install process. This banner appears when users are browsing your community in a mobile browser. Tapping the banner brings up step-by-step instructions tailored to their device. It’s a gentle nudge that increases PWA adoption while also respecting your visitors choice with a dismiss button. ScreenRecording_06-07-2025 13-56-44_1.MP4 App icon badgesReceiving a notification on the community now adds a notification badge to the PWA icon on your home screen, even if the PWA isn’t open. It’s a great (and familiar) way to inform your members that there’s fresh content waiting for them, and it's just a single tap away. Badges.mp4 Redesigned enable push promptsEnabling push notifications has never been easier. You are now prompted not only in the main notifications menu, but also when tapping follow on any item. EnableFromMenu.mp4More improvements coming soonThis is part of our ongoing commitment to make Invision Community 5 the best possible experience on mobile. We’re already working on additional improvements to make the mobile experience even more polished and I look forward to sharing them with you in a future update! View full blog entry Wyświetl pełną treść wpisu

Enhancing the Mobile Experience with New PWA FeaturesAs part of our ongoing mission to ensure Invision Community 5 feels as smooth and modern across all devices, we’re pleased to announce several improvements in 5.0.10 that enhance the Progressive Web App (PWA) experience. What is the PWA and how do I use it? A Progressive Web App (PWA) is a mobile-optimized version of your community that users can add to their device’s home screen, just like any regular app. It launches in full-screen and supports push notifications and badges (when enabled). To install the PWA: iOS/iPadOS: Tap the Share button in Safari (square with an arrow), then tap "Add to Home Screen." Android: Tap the three-dot menu in Chrome, then tap "Add to Home Screen." The goal for this update is to make your community feel closer to a native app and to make the PWA more accessible, so lets take a look at what's new! Pull to Refresh on iOSAdding pull-to-refresh in the iOS PWA has been a popular request in our feedback forum and I'm excited to share that it has now been implemented. Just like in a native app, users can swipe down to refresh the page in iOS, making it easier and more intuitive to see the latest content. This feature replaces the Refresh button previously found in the mobile footer and brings the iOS experience in line with modern mobile app standards. light-pull-to-refresh.MP4 dark-pull-to-refresh.MP4 Loading animationNavigating between pages in PWAs could sometimes cause confusion due to the lack of a loading indicator. To alleviate this, a custom loading animation has been added which should reassure your visitors that the next page is actually loading. It’s a subtle addition, but it's one which many visitors would expect to see in modern mobile apps - and now they can! ScreenRecording_06-07-2025 13-25-43_1.MP4 Installation prompt bannerSome users may not be aware that they can install your community directly to their device like a native app. To help with that, we’ve introduced a new installation prompt banner to help guide them through the install process. This banner appears when users are browsing your community in a mobile browser. Tapping the banner brings up step-by-step instructions tailored to their device. It’s a gentle nudge that increases PWA adoption while also respecting your visitors choice with a dismiss button. ScreenRecording_06-07-2025 13-56-44_1.MP4 App icon badgesReceiving a notification on the community now adds a notification badge to the PWA icon on your home screen, even if the PWA isn’t open. It’s a great (and familiar) way to inform your members that there’s fresh content waiting for them, and it's just a single tap away. Badges.mp4 Redesigned enable push promptsEnabling push notifications has never been easier. You are now prompted not only in the main notifications menu, but also when tapping follow on any item. EnableFromMenu.mp4More improvements coming soonThis is part of our ongoing commitment to make Invision Community 5 the best possible experience on mobile. We’re already working on additional improvements to make the mobile experience even more polished and I look forward to sharing them with you in a future update! Wyświetl pełną treść wpisu