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[IPS News] 4.3: Engagement Improvements


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As we come close to wrapping up development of Invision Community 4.3, we wanted to let you know of a few smaller improvements we've made to increase engagement to your community.

Email
Despite fancy new things like social media and push notifications, trusty old email has been proven to be highly effective at getting repeat visitors to your website.

It's one of the reasons Invision Community has built in email support for notifications that can be sent instantly, or via daily or weekly digests.

Email should form a part of every community marketing strategy but curating content and building newsletters can often be a labor intensive task.

With Invision Community 4.3 we have added some additional automated email tools to help your users discover more of your carefully crafted content.

Highlight the best content from throughout your community
In 4.2 we introduced the concept of curated content with promotions and “Our Picks”. With 4.3 we’ve taken this a step further and these promoted items will now appear directly in your content related emails. 

This allows for your audience to be enticed back to your community with items that they may not have read but holds interest.

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Capture return visits with interesting content

Social media links in email footers
If you look closely in the image above you will also see that you can now optionally include links to all of your social media sites within the footer of all of your outgoing emails.

Both of these new features are enabled by default but can be disabled in the email settings section of your admin control panel.

Email may be as old as the web itself, but it is a very powerful medium to get your audience coming back for more.

Respond to Reviews
We added the ability to leave a review to Pages articles, download files, calendar events and in other areas early on in Invision Community 4. The concept was to allow your members to engage in new ways with your content. Reviews on Commerce store items and purchasable downloadable goods is a great way to inspire others to purchase.

New to Invision Community 4.3 is the ability for the content creator (be that a download file, store owner, etc) to respond to a review. This is a great way to address reviews that may be considered unfair or extreme.

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Matt is talking to himself again

One more thing...
Not content with resurrecting the Subscriptions manager from 2009, we've brought back a small detail from previous versions of Invision Community. The famous "this person is typing a reply" indicator in the online list.

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We can't wait to release this latest update. With new ways to monetise your community, new ways to engage your audience and better promotion tools, we're excited to see how it's going to benefit your community.
 

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